Account & Loan Management Responsibilities

The Accounts & Loan Management (ALM) department serves as the main collections entity for George Mason University.

Working Hours

Account & Loan Management Offices are open to students from 9:00 A.M. – 4:30 P.M., Monday – Friday


Ground floor of Student Union Building I (SUB I)


Phone: (703) 993-3800
Fax: (703) 993-3906
Mail Stop: 2E3

Focused on delinquent accounts, the ALM staff directs their efforts to achieve the following objectives:

  • Secure payment for delinquent student accounts with past due balances in compliance with collections laws and procedures established by the Commonwealth of Virginia.
  • Oversee the repayment of awarded Perkins Loans through Campus Partners.
  • Manage the repayment of Emergency Student Loans (ESL) provided by the Office of Student Financial Aid.
  • Provide guidance and support to all university staff, departments, faculty and students on collections procedures and guidelines.