Account & Loan Management Responsibilities
The Accounts & Loan Management (ALM) department serves as the main collections entity for George Mason University.
Account & Loan Management Offices are open to students from 9:00 A.M. – 4:30 P.M., Monday – Friday
Ground floor of Student Union Building I (SUB I)
Phone: (703) 993-3800
Fax: (703) 993-3906
Mail Stop: 2E3
Focused on delinquent accounts, the ALM staff directs their efforts to achieve the following objectives:
- Secure payment for delinquent student accounts with past due balances in compliance with collections laws and procedures established by the Commonwealth of Virginia.
- Oversee the repayment of awarded Perkins Loans through Campus Partners.
- Manage the repayment of Emergency Student Loans (ESL) provided by the Office of Student Financial Aid.
- Provide guidance and support to all university staff, departments, faculty and students on collections procedures and guidelines.