Departments must establish internal controls that are intended to reduce the risk of an existing or potential control weakness. Departments should consider these roles, along […]
The university is transitioning to a new Chart of Accounts (Chart P) on July 1. Established Marketplace detail codes will not change, but starting July […]
All Marketplace uStores and uPay sites are required to have written Refund Procedures established in the event of an audit. Fiscal Services provides guidance to […]
It is up to the department to ensure the correct detail code is being used behind each product. With fiscal year end approaching, Fiscal Services […]
The Refund Policy should be clearly stated in the Marketplace uStore and the user should ‘accept’ the Refund Policy prior to checkout. This is an […]
Many experienced Marketplace users were left wondering and slightly panicked when they discovered the CLONE option was no longer available. Good News – there is […]
Merchant Coordinators or Store/Site Managers must log into their Store/uPay sites at least once annually to verify there is adequate user coverage in necessary roles […]
Congratulations! You have been authorized a Go Live for customer transactions for your Marketplace uStore. Now what? Information displayed in your Marketplace Stores must be […]
Store Managers can now choose and manage their own Top-Level and Sub-category labels for their uStore. Go to Categories from the left menu Select Add […]
What happens during a chargeback dispute in Marketplace? Occasionally, Mason will receive notice that a Marketplace customer has disputed a charge. A copy of the […]
