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Managing uStore Availability

Congratulations!  You have been authorized a Go Live for customer transactions for your Marketplace uStore.  Now what?

Information displayed in your Marketplace Stores must be keep up-to-date and as current as possible. Use the following guidelines to help us achieve this goal.

Web Availability – Preview, Enable, or Disable

Change the web availability of your uStore by selecting the gear icon to the right of your uStore name and selecting one of the options from the drop down menu.

Stores that are active and current should be in an Enabled status (View Store) so customers can easily access your store via the Mason Marketplace Mall or link you provide to them.

Indicate event dates on the store landing page or within product descriptions so it is obvious to your users and clear to Fiscal Services that your events, products and store are current or upcoming.

If your event has passed, the information is no longer current or displays a future event, we request the Store Manager change the status of the store to Preview (View Store Preview). Stores in Preview are not available to shoppers and do not appear in the Mall.  Once placed in preview mode, a store can only be viewed by the Store Manager from their administrative access. This also lets Fiscal Services know that this store is viable, will be utilized at some point in the future, but is waiting to be updated.

There are exceptions to this rule. If a department wishes to provide access to event follow up information such as video links or presentation files for attendees, include a statement on the storefront that the event is over, and how to locate the event information.  Add a message to users when they can check back to the store for updated information for next upcoming event.

Stores are placed in a Disabled web status when a store was used for a one-off event and is no longer needed. Shoppers will not be able to shop at this store and the store will not appear in the Mall.