Merchant Coordinators or Store/Site Managers must log into their Store/uPay sites at least once annually to verify there is adequate user coverage in necessary roles and ensure successful separation of duties critical for effective internal controls. Separating functional responsibilities ensures errors whether intentional/unintentional cannot be made without being discovered by another person.
Select Users on the left side menu to see who has access to your store and their roles.
Key roles are limited to a primary and backup. Users in roles above the recommended limit must be removed. Click here for separation of duties for uStore Roles or uPay Roles.
uStore Roles
| Store Manager | No more than 2. Exception if there is a designated Marketplace Coordinator for that Merchant. Merchant Coordinators have access to all stores within the merchant. |
| Fulfiller with Cancel/Refund Rights | No more than 2 |
| Accountant | No more than 2*. The designated primary accountant is responsible for reconciling the accounts within the store on a monthly basis and will be provided access to Marketplace reports on a shared Accountant drive to aid with reconciliation and credit card fees. |
| POS Attendant | No more than 3 |
uPay Roles
| Site Manager | No more than 2. *Exception if there is a designated Marketplace Coordinator for that Merchant. Merchant Coordinators have access to all stores within the merchant. |
| Payment Clerk | No more than 2 |
| Accountant | No more than 2*. The designated primary accountant is responsible for reconciling the accounts within the store on a monthly basis and will be provided access to Marketplace reports on a shared drive to aid with reconciliation and credit card fees. |
*There are circumstances that allow for additional individuals in some roles. Contact commerce@gmu.edu if you have questions.